Terms of Service

The agreement between Pitch & Profile and the families we work with.

About this agreement

These terms govern your use of the services offered by Pitch & Profile, a sole proprietorship owned and operated by Gerald Roxas in Irvine, California ("we," "us," "Pitch & Profile"). They apply to everything we provide: the free profile, the paid packages on our Packages page, team pages, and the P&P Studio and P&P Socials tools. By submitting our onboarding form and ticking the box that says you agree to these terms, by signing a service agreement with us, or by paying for a package, you ("the parent" or "the client") agree to these terms on behalf of the player. If you have signed a separate written service agreement with us, that agreement controls where it conflicts with these public terms.

What we do

Pitch & Profile builds recruiting profiles for youth soccer players and, on paid packages, researches the college programs that fit them. The work typically includes:

• Building and hosting a web profile and a printable one-pager from the information and photographs you give us, and, on paid packages, a press kit and a design made for the player.
• On paid packages, researching a list of college programs that fit the answers you gave us, with the reasoning for each.
• Helping you set up reply capture on the player's own email account, so replies from coaches appear on the player's private family page. You create and control that access.
• Maintaining a private family page on pitchandprofile.com that shows outreach status, coach replies, upcoming ID camps and which college programs have opened the player's page.
• Providing tools the family uses directly: P&P Studio for cutting highlight reels and P&P Socials for making matchday posts. Everything made in those tools is made and published by you.
• Building team pages for clubs that ask for them.

Exactly what each package includes is what the Packages page says on the day you buy it, or what a written quote from us says. If we tell you something different in writing, the more recent written statement applies.

What we do not do

Pitch & Profile is a consulting and profile service. We support and prepare your family for the recruiting process; we do not control its outcome. Specifically:

• We do not guarantee any recruiting outcome. That includes a reply from any coach, an invitation to any camp or showcase, an offer, a roster spot, admission to any college, a scholarship, or any amount of financial aid. Those decisions are made by colleges, their coaches and their admissions offices, under rules set by the NCAA, the NAIA and the colleges themselves, and none of them are ours to make. In college soccer most athletic aid is partial, and many strong players receive none.
• We are not an agent, an advisor registered with any athletic association, or a representative of any college, conference, league or club. We have no affiliation with the NCAA, the NAIA, the ECNL or any college, and no college has agreed to review anything we prepare. Where we name a club, it is because your player is on its roster. NCAA rules require all final communication and commitments to come from the player and family directly.
• We do not provide legal, financial, immigration or admissions counseling. Where you need those services we will recommend that you engage a qualified professional.
• Information we publish about colleges, coaches, camps and roster openings is gathered from the colleges' own public pages and from third parties, and it changes without notice. We check it before we use it and we correct it when we learn it is wrong, but we do not guarantee it is complete or current on the day you read it.

Your responsibilities

To do good work for you we need your participation:

• You are the parent or legal guardian of the player, or you have their written permission to act for them.
• Accuracy. Everything you give us about the player, including grades, test scores, height, positions, honours and eligibility, is true to the best of your knowledge, and you will tell us when it changes. We publish what you give us, and a coach relies on it.
• Tell us about showcases, ID camps, coach contacts at events and schedule changes so we can adjust the plan.
• Eligibility rules are yours to follow. Registering with the NCAA Eligibility Center or with the NAIA, the rules on when coaches may contact a player in the player's class year, amateurism rules and any rule of the player's school, club or league are your responsibility. We will tell you what we know about them, and that is not legal or compliance advice.
• Keep your contact information current.
• Your accounts stay yours. Reply capture uses an app password you generate in the player's own email account and store where we tell you to. We do not see it and we cannot recover it for you.
• Use the information and materials we produce only for your own family's recruiting purposes.

Photographs, film and publication

By ticking the media release box on the onboarding form, or by sending us photographs or film for the player's page, you give us permission to publish the player's name, likeness, photographs, film, class year, positions, school, club, academic information and schedule on the player's profile page, one-pager and press kit, private family page, and any team page for a team the player is on. That permission lasts until you withdraw it.

• We do not sell or license the player's photographs or film to anyone.
• We will not use the player's name or likeness in our own advertising without your separate written permission for that use.
• You can withdraw permission for any item, or for everything, by emailing admin@pitchandprofile.com. We take it down promptly, and in any case within seven days. Copies already downloaded, printed or shared by others are outside our control.
• Any photograph or film you send us is yours, or you have the right to use it. If a photographer, club or league holds rights in it, it is your responsibility to have their permission.

Who can see what

The player's profile page, one-pager, press kit and team page are public: anyone with the address can open them, and that is what makes them useful to a coach. The family page is private to your family behind an access code. We record which college programs open the player's page, and when, together with the technical details any web server sees, so you can see who is looking. We do not identify individual coaches. Notes a coach writes on a team page stay on the coach's own device and never reach us. Our Privacy Policy describes the rest.

Fees, payment, cancellation and refunds

• The free profile costs nothing and nothing is owed for it, ever.
• Paid packages have a one-time build fee and, where the package says so, a monthly fee. Prices are the ones on the Packages page on the day you buy, or in a written quote we sent you.
• The build fee is for building the player's page, list and materials, and it is earned once that page is live.
• Monthly fees are month to month. You can cancel at any time by email, and the service stops at the end of the month you have paid for. We do not refund part of a month.
• If we stop providing a service you have paid for, other than because of something you did or failed to do, we refund the unused portion.
• Where you have signed a separate service agreement, its payment terms apply.

Confidentiality

We treat the personal information your family shares with us as confidential and use it only for the purposes outlined in our Privacy Policy. The same expectation applies to anything you learn about other Pitch & Profile clients: please respect their privacy and do not redistribute information about them.

Intellectual property

Materials we produce for your family, including one-pagers, press kits, profile and family pages and recruiting lists, are licensed to you for personal recruiting use during your active service term. The Pitch & Profile brand, the layout templates and designs that power our pages, the Studio and Socials tools, and all underlying tooling remain our intellectual property. You may share the deliverables we produce for your child with coaches and family members; please do not republish them for commercial purposes.

Termination

Either you or Pitch & Profile may end the service relationship for any reason by email. When it ends, or when you ask, we take the player's pages down and stop reply capture. We keep the information you gave us for our records unless you ask us to delete it, in which case we do, except for what we are required to keep for tax and accounting. Refunds are as set out above.

Limitation of liability

Pitch & Profile is a small boutique practice. We work hard to do honest, careful work, and we provide the service with reasonable skill and care and otherwise as it is, without any warranty that it will lead to a particular result. Recruiting outcomes depend on many factors outside our control: coach decisions, program needs that shift year to year, and your child's performance and academics. To the fullest extent the law allows, we are not liable for indirect, incidental or consequential loss, including a lost opportunity, a lost offer or a lost scholarship, and our total liability to you for any claim connected with the service is limited to the fees you paid us in the twelve months before the claim arose. Nothing in these terms limits liability that cannot be limited by law.

Governing law

This agreement is governed by the laws of the State of California, without regard to its conflict-of-law principles. If there is a dispute, talk to us first: most problems are a conversation. Anything that cannot be settled that way will be resolved in the state or federal courts located in Orange County, California.

Changes to these terms

Each version of these terms carries a version number and an effective date, and the version you agreed to is recorded with your onboarding form. If we change them, we will revise the "Last updated" line below and email active clients the new version, which applies thirty days later, or sooner if you agree to it. If you do not agree to a new version, you can end the service as described above.

Contact

Pitch & Profile, PO Box 321, Mission Viejo, CA 92690. Questions about these terms: admin@pitchandprofile.com.

Last updated: October 11, 2026. This is version terms-2026-10-11 of these terms; it replaces version terms-2026-09-18. The only change is wording: the terms now say “the player” where they said “her”, so they read the same for every player. Nothing you agreed to has changed.